24x7 Support & Managed Operations

Enterprise Support for Kubernetes, Edge, AI and Robotics Platforms

Mission-critical platforms must remain available, secure and reliable at all times.

Running modern Kubernetes, Edge, AI and Robotics platforms requires continuous monitoring, rapid response capabilities and experienced specialists who can support your teams during incidents, security events and operational challenges.

Our 24x7 Support & Managed Operations services help organizations operate and continuously improve their platforms with confidence.

Together with our partner Clouds Sky, we provide enterprise-grade support for demanding production environments and business-critical systems.


Built for Mission-Critical Environments

Our services support organizations across industries such as:

  • Manufacturing & Industrial Operations
  • Automotive
  • Logistics & Warehousing
  • Financial Services
  • Insurance
  • Energy & Utilities
  • Healthcare
  • Robotics & Autonomous Systems

Where downtime directly impacts business operations and reliability is essential.


24x7 Incident Response

When critical systems are affected, every minute matters.

Our experts provide:

  • Priority Incident Handling
  • Incident Management
  • Escalation Management
  • Troubleshooting
  • Root Cause Analysis
  • Service Restoration

Helping organizations minimize downtime and rapidly restore business operations.


Proactive Monitoring

Many operational issues can be identified before they affect production.

Our Managed Operations services include:

  • Platform Monitoring
  • Infrastructure Monitoring
  • Kubernetes Monitoring
  • Alerting
  • Log Management
  • Performance Monitoring

Providing continuous visibility into platform health and operational risks.


Lifecycle Management

Modern platforms continuously evolve.

We support organizations with:

  • Kubernetes Upgrades
  • Security Updates
  • Platform Hardening
  • Version Management
  • Compatibility Validation
  • Maintenance Planning

Ensuring platforms remain secure, stable and future-ready.


Security Operations

Security is an ongoing operational responsibility.

Our services include:

  • Security Monitoring
  • Vulnerability Management
  • Security Assessments
  • Compliance Support
  • Security Incident Response
  • Platform Hardening

Helping organizations maintain secure and resilient operating environments.


Managed Platform Operations

Our experts support the day-to-day operation of:

OpenKubes Platform

Enterprise Kubernetes for modern business applications.

OpenKubes Edge

Distributed platforms for industrial operations, logistics and edge computing.

OpenKubes AI

Enterprise AI platforms for LLMs, AI Agents and MLOps.

OpenKubes Robotics

Infrastructure for autonomous systems, robotics and Physical AI.


Flexible Support Models

Organizations have different operational requirements.

We offer multiple support levels:

Business Hours Support

Support during standard business hours.

Extended Support

Extended coverage for business-critical environments.

24x7 Enterprise Support

Round-the-clock support for systems with the highest availability requirements.


Together with Clouds Sky

For managed operations and production platform support, we work closely with our partner Clouds Sky.

By combining Platform Engineering, Kubernetes expertise and operational excellence, we provide organizations with a trusted partner for long-term cloud-native platform success.


Why Kubernauts?

Our experts bring extensive experience in:

  • Kubernetes
  • Platform Engineering
  • Edge Computing
  • Industrial AI
  • Robotics & Automation
  • Enterprise Security
  • Cloud-Native Infrastructure

We help organizations not only build modern platforms, but also operate and evolve them successfully over time.

Ready for Enterprise Support?

Talk to our experts about 24x7 Support, Managed Operations and reliable platform operations for mission-critical environments.

Contact Us Today +